We know that sometimes things go wrong and we aim to sort complaints out quickly and fairly. If you have a suggestion on how we can improve or if you are happy or unhappy with any part of our service, please call us or email us!
Here are a few recent customer reviews, we always like to hear about what we're good at!
"Just wanted to say a BIG Thank you to all the staff. My step son's first time fishing and I not been since I was a child. From friendliness to advice and greating us with a smile you have made one 12 year old boy very happy and one that's getting on a bit.. thank you. Glenn & Ryan" Glenn Hoddy - 15th Aug 2017
"Best of all are the swims, all big & clean with a lake filled with some pukka carp." Keith Lawrence - April 17
"Great Water, Very well kept & Stuart & Bex are very friendly & welcoming, a great place to fish." Aaron Digby Clarke - April 17
"Good access with nicely laid out swims. Shop is fantastic selling a range of gear & the fishing is awesome with a huge range of species." Richard Pudney - April 17
"One of the best places to fish in Suffolk. Great selection of lakes & immaculate swims with plenty of room. Shop is well stocked & the Café superb!" Daren Cocker - Dec 16
"Some fantastic fishing on offer, whether it be a hefty old original SWP Carp or a hefty net of Silvers, it is more than achievable here.
A secure complex with attentive staff, they really will help you make the most of the fishing, they are genuine & will do their very utmost to assist you where needed "Just ask"". Ash Stokes - Jul 16
"Excellent shop, excellent staff, lakes are beautiful" April - 17
"Suffolk Water Park is a safe, well organised, friendly & beautiful fishery" Rupert Weeks- Dec 17.